Privacy Policy

Effective Date: 12-01-2024

Duck Creek Village Cabins (“we,” “us,” or “our”) operates https://www.duckcreekvillagecabins.com (the “Site”). This Privacy Policy describes how we collect, use, and protect your information when you use our Site or make a reservation through our booking system.

Information We Collect

We collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Reservation details

• Payment information (processed securely by third-party providers)

We also collect limited technical data such as IP address, browser type, and pages visited to improve site functionality and performance.

How We Use Information

We use your information to:

• Process reservations and payments

• Communicate before, during, and after your stay

• Provide customer support

• Improve our services and website

• Comply with legal and regulatory requirements

We do not sell your personal information.

Cookies and Analytics

We use cookies and analytics tools to understand how visitors use the Site and to improve performance. You may disable cookies in your browser, but some features may not function properly.

Third-Party Services (HostAway)

Reservations and payments are processed through HostAway and its integrated service providers. We may share information with:

• Payment processors

• Property management and booking platforms

• Messaging and analytics services

These providers are permitted to use information only to perform services on our behalf.

Data Security

We use reasonable safeguards to protect your information. However, no online transmission or storage system is completely secure.

Data Retention

We retain personal information only as long as necessary for reservations, accounting, and legal compliance.

Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy at any time. Updates will be posted on this page.

Contact

Duck Creek Village Cabins

Email: info@firesidevacationrentals.com

Phone: [702-997-5119]